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Home Terms & Conditions

Terms & Conditions

Terms & Conditions

Welcome to Deol Jewels & Crystals. By using our website www.deoljewelscryystals.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or making a purchase.

1. General

This website is operated by Deol Jewels & Crystals (“we,” “our,” “us”). By accessing our website, you agree to these terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree, please do not use our website.

2. Products & Services

  • All products displayed on our website are subject to availability.

  • We reserve the right to change product prices, descriptions, and availability at any time without prior notice.

  • Images are for representation purposes only. Actual product color, texture, or appearance may vary slightly.

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • Payment must be made in full before your order is processed.

  • We accept online payments through secure gateways as well as other available payment methods mentioned at checkout.

4. Shipping & Delivery

  • Shipping charges (if any) will be displayed at checkout.

  • Delivery times are estimates and may vary due to factors beyond our control.

  • We are not responsible for delays caused by courier services, weather conditions, or other unforeseen circumstances.

5. Returns & Exchanges

  • We accept returns/exchanges only if the product is damaged or defective at the time of delivery.

  • The customer must inform us within 48 hours of receiving the order by contacting us via email or phone.

  • The product must be unused, in original packaging, and accompanied by proof of purchase.

  • Customized or personalized products are non-returnable unless faulty.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Deol Jewels & Crystals and is protected by copyright and intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.

8. Prohibited Uses

You agree not to use our website for:

  • Any unlawful purposes.

  • Attempting to gain unauthorized access to our systems.

  • Distributing malicious software or harmful content.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

10. Governing Law

These Terms & Conditions shall be governed by and construed under the laws of India. Any disputes will be subject to the jurisdiction of courts in Gurgaon, Haryana.

11. Contact Us

For questions regarding these Terms & Conditions, you can reach us at:

📍 Address: SF-113, SF-115, DLF Galleria Market, DLF Phase 4, Gurgaon – 122002
📱 Phone: +91 9971650486 / +91 9810144676
📧 Email: deoljewelscryystals@gmail.com